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Frequently Asked Questions

Packaging Perfection Delivered by The Premier Packaging Experts

Production & Ordering:

Yes, The Premier Packaging is a leading manufacturer of custom packaging, specializing in custom boxes for a variety of retail and wholesale companies.

Absolutely, we provide fully customizable and branded packaging boxes, catering to your specific design and branding needs.

Yes, we offer plain stock product packaging boxes that can be tailored to your unique dimensions.

We provide a wide range of packaging and box styles, including folding cartons, mailer boxes, corrugated boxes, and more, all customizable to your requirements.

Ensuring environmental responsibility, we offer 100% eco-friendly boxes, primarily using Kraft and other sustainable materials.

Yes, we can produce childproof custom packaging boxes upon request.

Shipping

We strive to keep shipping costs reasonable and competitive, and we’ll provide a detailed estimate with your order.

Based in [Your Location], we ship custom box orders both within the United States and internationally.

Your custom boxes will be shipped flat, requiring minor assembly. Some styles, like rigid boxes, may be shipped fully assembled.

Yes, we offer both rush production and expedited shipping options for time-sensitive orders, with additional charges applicable.

Absolutely! We can accommodate shipping to multiple locations as per your requirements.

Artwork & Design

We recommend high-resolution vector-based PDFs or Adobe Illustrator (.ai) files. Ensure all fonts are embedded or outlined and include a 0.25-inch bleed for extended graphics.

Yes, our in-house graphic designers are available to help you create the perfect design for your boxes, free of charge.

Our design team will review your artwork for any technical issues and will communicate with you for any necessary adjustments.

Yes, we offer the option to print on both the inside and outside of your custom boxes.

We provide full-color printing without additional charges for multiple colors.

 Yes, we can produce cardboard, corrugated, and foam inserts for your custom packaging.

Sales

Contact us with the details of your order through our website, phone, or email, and we’ll provide you with a free quote.

Yes, we offer discounts on bulk orders. The price per unit decreases as the order quantity increases.

Sales tax is applied based on your location and the nature of the products ordered.

Custom orders are final, but we address any concerns regarding damaged or defective items on a case-by-case basis.

We maintain transparency in our pricing, with no hidden or setup fees.

Customer Support

For existing orders, please contact your assigned customer service representative or reach out through our website, phone, or email.

Your customer service representative will provide you with tracking information, or you can request it directly from them.

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